E-mail Continuity

In addition to our backup mx services we offer an e-mail continuity add-on service that will allow your organization to enjoy the following benefits:

• Each user for a domain can login to view their individual mailbox and create, reply to or forward queued messages. Users can also view or send e-mail attachments.

• As an administrator you can manage your e-mail continuity users and any domain aliases using our simple web interface.

• Without e-mail many organization's cannot conduct business. If your mail server goes down for whatever reason, everyone at the organization can still conduct business as usual.

We are pleased to offer the most affordable e-mail continuity service you can find. The prices below are not a misprint. Pricing depends on whether you signup as a client or whether you are a reseller and would like to provide this solution to your clients.

We do not charge per mailbox as many of our competitors do. Our prices are a flat fee per month depending on the plan you choose. Pricing is on a per domain basis and is in addition to the regular price for store & forward for a domain.

Client Pricing

 

Reseller Pricing

 

Frequently Asked Questions (FAQ's):

Question: Do you do any virus scanning of e-mails?
Answer: Yes we scan e-mails for viruses.

Question: How does your e-mail continuity service work?
Answer: Our e-mail continuity service is offered as an upgraded feature on a per domain name basis. It allows the ability to add all your e-mail users and provide them access to login to their individual mailboxes. This is extremely helpful if your mail server is down for an extended period of time. While logged in, your e-mail users can utilize our webmail client and compose/reply/forward e-mails and view or send attachments. You can add the e-mail continuity service by clicking on the "webmail upgrade" link next to a domain after your account has been created and you have added your domain.

Question: How do I add users?
Answer: Once you enable the e-mail continuity on a domain by clicking on the "webmail upgrade" link next to a domain within your account, you can add/delete/modify users by going into the "Manage Webmail Users" section of a domain.

Question: What if I have another domain with the same e-mail addresses?
Answer: You can add additional domains as an alias to an existing domain with e-mail continuity as long as the e-mail addresses are the same for both domains.

Question: Can I synchronize users from my mail server to your e-mail continuity service?
Answer: At this time we do not offer any synchronization feature.

Question: Can my users access the queued e-mail with POP or IMAP access?
Answer: At this time users can only access queued messages via a web browser and by logging into our system.